Shipping & Delivery

At Sugam Silver, we are committed to delivering your treasured pieces with the same care and attention that goes into crafting them. Every order is carefully packed to ensure it reaches you safely, securely, and in perfect condition.

📍 Shipping Availability

We currently offer shipping across India.

🚚 Shipping Charges

- Tamil Nadu: ₹60 (Approx.)
- Other States: ₹80 (Approx.)

Shipping charges may vary slightly based on the order value, weight, or delivery location.

⏱️ Order Processing & Delivery

- Order Processing Time: 1–2 business days.
- Estimated Delivery Time: 3–5 business days from the date of dispatch.

Please note that delivery timelines may vary slightly due to public holidays, weather conditions, or courier service availability in certain locations.

📦 Secure Packaging

Every Sugam Silver order is carefully packed using premium, secure packaging to protect your jewellery during transit and ensure a delightful unboxing experience.

🔄 Returns, Exchanges & Cancellations

As each order is processed with utmost care and hygiene standards, we do not accept returns, exchanges, refunds, or cancellations once an order has been successfully placed.

However, if you receive a damaged or incorrect item, please contact our customer support team within 24 hours of delivery, and we will be happy to assist you.

💬 Need Assistance?

If you have any questions regarding your order or shipping, our support team is here to help.
support@sugamsilver.com

Thank you for choosing Sugam Silver. We truly appreciate your trust and look forward to being a part of your special moments with timeless 925 sterling silver jewellery.